I had my baby groomed there in November 2016 & they did a fabulous job
I was so upset with my grooming experience at Pet Sense. My 4 month old Bishon Lhasa Aspo come out butcher and was not finished. The hair on his neck was almost to skin and his belly untouched. Hair around his eyes was awful looking. I will never take him back.
Nice pics on website,I have never been in the store my friend was looking for a PetSmart in Kinston. So I gave five stars for the nice photo of the front of their store.
**Awful customer service alert** While shopping at this local store, the items purchased rang up incorrectly and when asked to have it corrected (to reflect the advertised price on the store shelf), the Asst Manager copped an attitude, swore at me and my Mother, then proceeded to tell us how she was so stressed because of customers like us and walked out leaving a new employee to fix her mess. Wow! If you can't handle dealing with the public, being nice to people, and follow the adage - THE CUSTOMER IS ALWAYS RIGHT - then don't get a job where you have to interact with customers. Will not ever go here again.
The cashier was eager to assist me looking for what I needed for my baby. Thank you pet sense I'll be back for sure
Petsense Kinston is a US Store based in Kinston, North Carolina. Petsense Kinston is located at 4130 W Vernon Ave, Kinston, NC 28504, USA.
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